Terms of Service
Welcome to Our Community
These Terms of Service govern your use of Al-Ahad Islamic Welfare Foundation’s website and services. By engaging with us, you’re joining a community built on trust, respect, and shared values. We’ve written these terms in plain language because we believe you should clearly understand your rights and responsibilities.
Acceptance of Terms
By using our website, requesting our services, or participating in our programs, you agree to these terms. If you don’t agree with any part of these terms, please don’t use our services. We’re always happy to discuss any concerns you might have.
Our Services
What We Provide
Al-Ahad Islamic Welfare Foundation offers:
- Shahadah Services: Free Islamic conversion ceremonies with proper witnesses
- Certificate Services: Official Shahadah certificates for a modest fee
- Educational Programs: Islamic education and new Muslim support
- Community Events: Religious, cultural, and social gatherings
- Humanitarian Aid: Assistance to those in need, regardless of background
- Interfaith Dialogue: Programs promoting understanding between communities
Service Availability
We strive to provide consistent, high-quality services, but availability may vary based on:
- Staff availability and scheduling
- Geographic location
- Resource constraints
- Special circumstances or emergencies
Your Responsibilities
Honest Information
Please provide accurate, complete, and truthful information in all interactions with us. This is especially important for Shahadah services and certificate requests, as false information could invalidate important documents.
Respectful Behavior
We expect all community members to:
- Treat staff and other participants with respect and dignity
- Follow Islamic principles of kindness and good character
- Respect the sacred nature of religious ceremonies and spaces
- Maintain confidentiality of others’ personal information
Compliance with Laws
You agree to comply with all applicable local, provincial, and federal laws while using our services.
Prohibited Uses
To maintain a safe and respectful environment, the following are not permitted:
- Fraudulent Activities: Providing false information or misrepresenting yourself
- Harassment: Any form of harassment, discrimination, or hate speech
- Illegal Activities: Using our services for any unlawful purposes
- Disruption: Interfering with our services or other users’ experiences
- Commercial Misuse: Using our free services for unauthorized commercial purposes
Intellectual Property Rights
Our Content
All content on our website, including text, images, logos, and educational materials, is owned by Al-Ahad Islamic Welfare Foundation or our licensors. You may:
- Use our content for personal, non-commercial purposes
- Share our educational materials with proper attribution
- Quote brief excerpts with appropriate citations
Your Content
When you share content with us (testimonials, feedback, photos), you grant us permission to use it for our mission-related activities while respecting your privacy preferences.
Limitation of Liability
Service Limitations
While we strive for excellence, we cannot guarantee:
- Uninterrupted service availability
- Error-free operations
- Specific outcomes from our programs
- Acceptance of our certificates by all third parties
Liability Limits
Our liability is limited to the amount you paid for specific services. We are not liable for indirect, incidental, or consequential damages, except where prohibited by law.
Dispute Resolution
Let’s Talk First
If you have concerns or disputes, we strongly encourage direct communication. Most issues can be resolved through respectful dialogue that honors our shared values.
Formal Process
If informal resolution isn’t successful:
- Disputes will be governed by Canadian law
- We’ll attempt mediation before litigation
- Any legal proceedings will take place in Canadian courts
Changes to Terms
We may update these terms occasionally. When we do:
- We’ll notify you via email or website notice
- Changes take effect 30 days after notification
- Continued use of our services indicates acceptance of new terms
Contact Information
Questions about these terms? Contact us at:
- Email: info@al-ahad.org
